Meet Our Staff
Management
Roger Gutierrez
Fixed Ops Director
Jim Leichter
Dealer Principal
Jennifer Paluch
E-commerce Director
Ali Nauraiz
Director of Variable Operations
Rich Altenhoff
Vice President
Sales
Bobby Mengler
Product Specialist
Jeff Purcell
Sales Associate
Coke Lafollette
Fleet Sales
Jose Velasquez
Sales Manager
Joe Graves
Used Car Manager
Hugo Arias
Sales Consultant
Diego Quintero
Sales Associate
Mike Dacheff
Fleet Manager
Julian Perez
Sales Associate
Service
Mike Matthews
Assistant Service Manager
Brian Pena
Service Consultant
Yari Arredondo
Service Advisor
Jill Hogue
Service
Rebecca Proctor
Warranty Administrator
Parts
Bruce Westphal
Parts Manager
Finance
Amaan Mirza
Finance/Sales
Russell Shores
Finance Manager
Mike Matthews
Assistant Service Manager
Nov 09, 2026
They were responsive and able to schedule an oil change.
They were responsive and able to schedule an oil change. The details and video provided was nice.
Nov 07, 2026
First time service customer, I was happy with the effort
First time service customer, I was happy with the effort and attention given to my questions.
Nov 07, 2026
We received on service day and repairs were completed
We received on service day and repairs were completed faster than expected. Would recommend this service center.
Oct 31, 2026
The service was timely and professional-a bit costly.
The service was timely and professional-a bit costly. But I feel that Biggers doesa quality job on any repairs that I've had done.
Oct 19, 2026
Everyone at the store is so helpful and professional.
Everyone at the store is so helpful and professional. I dont know of a better service department!!
Brian Pena
Service Consultant
Nov 09, 2026
They were responsive and able to schedule an oil change.
They were responsive and able to schedule an oil change. The details and video provided was nice.
Nov 01, 2026
Brian Peña was very knowledgeable and efficient with a
Brian Peña was very knowledgeable and efficient with a great personality, he made our visit 100% stress free!
Oct 28, 2026
Jeff was an excellent salesman.
Jeff was an excellent salesman. Thank you to Jeff and his team for helping us find a new car.
Oct 19, 2026
Everyone at the store is so helpful and professional.
Everyone at the store is so helpful and professional. I dont know of a better service department!!
Oct 17, 2026
Brian is an outstanding representative in the Sevice
Brian is an outstanding representative in the Sevice Department . He makes sure That everything promised is done. Truth 💯 percent great Representative as well make sure as me being a customer I am satisfied. So Kudos 5 times over for doing an outstanding job. He is a keeper for sure as well worth a raise.
Yari Arredondo
Service Advisor
Nov 09, 2026
They were responsive and able to schedule an oil change.
They were responsive and able to schedule an oil change. The details and video provided was nice.
Nov 06, 2026
Everyone was polite and friendly.
Everyone was polite and friendly. I'm sure the work was done well. I especially enjoyed the rides back and forth as the driver was very pleasant. We had good conversations. I only rated one employee because I don't remember them. Sorry
Nov 06, 2026
My service advisor did a great job making sure I was
My service advisor did a great job making sure I was taken care of and told me exactly what was going to happen. I was also not charged for the work that was performed! Much appreciated and thank you to Biggers Chevrolet!
Nov 05, 2026
The employees that I dealt with were very helpful,
The employees that I dealt with were very helpful, informative and knowledgeable about their job. I was informed every step of the way.
Oct 29, 2026
Always a good experience here.
Always a good experience here. I came in for a regular oil change no issues
Bobby Mengler
Product Specialist
Sep 12, 2026
Outstanding customer service and communication.
Outstanding customer service and communication. The only problem I have is somebody stole my radar detector out of my truck……..
Jul 29, 2026
I was very pleased with my salesman, Bobby Mengler, when
I was very pleased with my salesman, Bobby Mengler, when I bought my car at Biggers. He was very polite and never pushy, a total gentleman.
Jul 28, 2026
Excellent attention from all the staff, Octavio the
Excellent attention from all the staff, Octavio the excellent seller in addition to all Information, doubts clarified
Jul 18, 2026
Staff was accommodating to my family, helpful when
Staff was accommodating to my family, helpful when questions were asked, and an overall clean dealership!
Jul 11, 2026
Great experience.
Great experience. Everyone was very helpful. Never felt pressured. Smooth transaction from start to finish.
Amaan Mirza
Finance/Sales
Nov 05, 2026
Amaan was friendly, fun, and very informative to work
Amaan was friendly, fun, and very informative to work with as I was considering a new car. He showed me different options and we took a drive before I made my decision. The Biggers Dealership is excellent! Everyone was great to work with including Jim Leichter!
Oct 28, 2026
Aman was great.
Aman was great. He and his team made the buy process simple even from half way across the country.
Oct 16, 2026
y salesperson was welcoming, but unresolved tire safety
y salesperson was welcoming, but unresolved tire safety concerns prevented a fully satisfactory overall experience.
Oct 16, 2026
Great service very helpful would highly recommend to
Great service very helpful would highly recommend to friends and family i will return for sure
Oct 11, 2026
Great buying experience.
Great buying experience. Knowledgeable and fun salesman. Car was a great price, in perfect condition, clean inside and out and fully charged. (EV Equinox). Thank you
Russell Shores
Finance Manager
Nov 05, 2026
The employees that I dealt with were very helpful,
The employees that I dealt with were very helpful, informative and knowledgeable about their job. I was informed every step of the way.
Nov 05, 2026
We came in to lease another vehicle from this dealership.
We came in to lease another vehicle from this dealership. So far we are very happy with the Trax that we are leasing. Thank you to Jeff Purcell for working with us and answering all of our questions during this process.
Oct 09, 2026
Great experience, Hugo too the time to listen to what I
Great experience, Hugo too the time to listen to what I wanted. His persistence efforts have paid off. Ali was able to close the deal with what I was looking for. It would have been nice to see the vehicle during daylight hours before taking it home, but I'm confident the Biggers Chevrolet team will address the few things I've uncovered. Overall great experience and highly recommended.
Sep 01, 2026
The customer service was excellent.
The customer service was excellent. My sales rep was knowledgeable and could answer all my questions. He also wasn’t afraid to say he didn’t know, but would go and get the information to answer my questions. I would definitely go back for another vehicle in the future.
Aug 04, 2026
We were looking for a new used vehicle for the wife.
We were looking for a new used vehicle for the wife. The online ad listed one for $5K below KBB, and it checked all the boxes. We called and spoke with Fredy Cruz. He emailed us all the information they had on the vehicle. We went in, and the vehicle was everything they said it was. The price was pretty fixed, and we knew her trade-in was not the best. Fredy worked with us to make the finance numbers palatable and overall made the experience as pleasurable as buying a car can be. Russell in Finance was quick, to the point, explained everything, and not the least bit pushy. He is good at what he does. I would definitely recommend Biggers to anyone looking for a positive car-buying experience.
Jeff Purcell
Sales Associate
Nov 05, 2026
We came in to lease another vehicle from this dealership.
We came in to lease another vehicle from this dealership. So far we are very happy with the Trax that we are leasing. Thank you to Jeff Purcell for working with us and answering all of our questions during this process.
Oct 28, 2026
Jeff was an excellent salesman.
Jeff was an excellent salesman. Thank you to Jeff and his team for helping us find a new car.
Sep 12, 2026
Outstanding customer service and communication.
Outstanding customer service and communication. The only problem I have is somebody stole my radar detector out of my truck……..
Sep 10, 2026
Was with me all the way.
Was with me all the way. This is customer service @ it's best. Great Job!
Feb 07, 2026
Did a trade in everything was so easy, ask for special
Did a trade in everything was so easy, ask for special blue color and I got it, (love the color on this car)all my questions and concerns were resolve, thank you Biggers Chevrolet
Coke Lafollette
Fleet Sales
Sep 12, 2026
Outstanding customer service and communication.
Outstanding customer service and communication. The only problem I have is somebody stole my radar detector out of my truck……..
Jul 24, 2026
Always the best in mechanical service and customer
Always the best in mechanical service and customer service, Biggers has been my choice since 1996. good people in sales , service & finance. And thanks Bob C, now retired for his friendship & support for all those years..
Mar 14, 2026
great and friendly service Mike understood my problem
great and friendly service Mike understood my problem with my 2025 Equinox and due a diagnostics on the vehicle. They found some issues and reinstalled the software which fixed the problem. In closing I highly recommend to use Biggers service dept for repairs, they are a great service dept.
Jan 05, 2026
Everything & everyone was great.
Everything & everyone was great. I was totally satisfied. Brian is a great service & person . I plan to stick with him. Also, I think your mechanics are very knowledgable, and so is Brian Pena. Thank you.
Dec 28, 2025
Top notch service and sales team.
Top notch service and sales team. JOE V, Russell Shores and Coke Lafollette did and outstanding job. Great experience
Jill Hogue
Service
Nov 09, 2026
They were responsive and able to schedule an oil change.
They were responsive and able to schedule an oil change. The details and video provided was nice.
Oct 19, 2026
Everyone at the store is so helpful and professional.
Everyone at the store is so helpful and professional. I dont know of a better service department!!
Sep 29, 2026
Great employees knowledgeable and friendly.
Great employees knowledgeable and friendly. Quick service. Would defiantly come her again. I would trust them with repairs
Sep 26, 2026
Everyone very helpful and willing to help out as needed.
Everyone very helpful and willing to help out as needed. Also gao a ride home as well.
Sep 18, 2026
Whether in service or sales they are always ready help
Whether in service or sales they are always ready help out. Also nice to a ride home while waiting for car to get fixed.
Jose Velasquez
Sales Manager
Oct 30, 2026
Amazing person.
Amazing person. Very friendly helped me out so much with everything. Going out of his way to help me. Very Professional. Kind. Helping. Would def recommend him. Thankyou.
Oct 16, 2026
Great service very helpful would highly recommend to
Great service very helpful would highly recommend to friends and family i will return for sure
Sep 12, 2026
Outstanding customer service and communication.
Outstanding customer service and communication. The only problem I have is somebody stole my radar detector out of my truck……..
Sep 04, 2026
Awesome!
Awesome!!! Very caring, very professional, very knowledgeable. Will provide every buyer with all the information needed to make a good decision.
Sep 01, 2026
The customer service was excellent.
The customer service was excellent. My sales rep was knowledgeable and could answer all my questions. He also wasn’t afraid to say he didn’t know, but would go and get the information to answer my questions. I would definitely go back for another vehicle in the future.
Rebecca Proctor
Warranty Administrator
Nov 09, 2026
They were responsive and able to schedule an oil change.
They were responsive and able to schedule an oil change. The details and video provided was nice.
Oct 19, 2026
Everyone at the store is so helpful and professional.
Everyone at the store is so helpful and professional. I dont know of a better service department!!
Oct 16, 2026
Courteous staff.
Courteous staff. Prompt service. All services to be done explained simply. All services completed when promised.
Sep 29, 2026
Great employees knowledgeable and friendly.
Great employees knowledgeable and friendly. Quick service. Would defiantly come her again. I would trust them with repairs
Sep 26, 2026
Everyone very helpful and willing to help out as needed.
Everyone very helpful and willing to help out as needed. Also gao a ride home as well.
Joe Graves
Used Car Manager
Oct 28, 2026
Aman was great.
Aman was great. He and his team made the buy process simple even from half way across the country.
Oct 16, 2026
y salesperson was welcoming, but unresolved tire safety
y salesperson was welcoming, but unresolved tire safety concerns prevented a fully satisfactory overall experience.
Oct 11, 2026
Great buying experience.
Great buying experience. Knowledgeable and fun salesman. Car was a great price, in perfect condition, clean inside and out and fully charged. (EV Equinox). Thank you
Oct 09, 2026
Great experience, Hugo too the time to listen to what I
Great experience, Hugo too the time to listen to what I wanted. His persistence efforts have paid off. Ali was able to close the deal with what I was looking for. It would have been nice to see the vehicle during daylight hours before taking it home, but I'm confident the Biggers Chevrolet team will address the few things I've uncovered. Overall great experience and highly recommended.
Sep 12, 2026
Outstanding customer service and communication.
Outstanding customer service and communication. The only problem I have is somebody stole my radar detector out of my truck……..
Bruce Westphal
Parts Manager
Nov 09, 2026
They were responsive and able to schedule an oil change.
They were responsive and able to schedule an oil change. The details and video provided was nice.
Nov 05, 2026
The employees that I dealt with were very helpful,
The employees that I dealt with were very helpful, informative and knowledgeable about their job. I was informed every step of the way.
Oct 19, 2026
Everyone at the store is so helpful and professional.
Everyone at the store is so helpful and professional. I dont know of a better service department!!
Jul 14, 2026
Great dealership very professional, attend and very
Great dealership very professional, attend and very friendly, helpful try to go the extra mile to help you ,if there is anything question or unsure of any doubt they are than please to help you, they have great deals and great staff they are all awesome.
Jul 01, 2026
My wife and I have been looking for a used car for
My wife and I have been looking for a used car for approximately 3 + months. My wife found what looked like a few good choices. We found a couple cars from Biggers where we were introduced to Diego Montez, and both my wife and I we impressed with his professionalism, knowledge, and willing to work with us. After going to a number of other dealerships and looking at a number of other used cars, of which none of them were to our liking, we heard from Diego a couple of times that he found what might fit our criteria. He arranged for us to look at the vehicle on Monday evening of which my wife found another one on 'Car Bravo', so he made arrangements for us to look at the both of them at the same time. We both felt that Diego went above and beyond. Ultimately we chose the Chevy Equinox because of mileage, it was equipped with all of the accessories we were looking for and because it was a 'Car Bravo ' listing, it came with a 12 month/12k mile bumper to bumper warranty. All of the sales staff were very professional, helpful, knowledgeable along with Diego. I would highly recommend Biggers Chevy and if you need a great salesman, Diego would steer you in the right direction.
Roger Gutierrez
Fixed Ops Director
Apr 15, 2026
The best people to do business with.
The best people to do business with. Would not go anywhere else. Thank you Brian!
Apr 10, 2026
Brought my car over to biggers Chevy was a great
Brought my car over to biggers Chevy was a great experience from the advisors to the tech thank you to the team over at biggers
Mar 09, 2026
Entire staff was provided top tier service and got me in
Entire staff was provided top tier service and got me in and out as promise
Feb 28, 2026
Once again I had a great experience at Biggers bigger’s
Once again I had a great experience at Biggers bigger’s Chevy… my oil change was quick and as always at this place, was done professionally from the start to finish!
Feb 25, 2026
Excellent service, extremely friendly, probably the most
Excellent service, extremely friendly, probably the most knowledgeable dealership I have been to in the last 15 years. And very fair pricing. I always feel like they have my best interest.
Hugo Arias
Sales Consultant
Oct 30, 2026
Amazing person.
Amazing person. Very friendly helped me out so much with everything. Going out of his way to help me. Very Professional. Kind. Helping. Would def recommend him. Thankyou.
Oct 22, 2026
Closing was easy, no extra stuff, up front pricing.
Closing was easy, no extra stuff, up front pricing. The Car is in good shape.
Oct 16, 2026
y salesperson was welcoming, but unresolved tire safety
y salesperson was welcoming, but unresolved tire safety concerns prevented a fully satisfactory overall experience.
Oct 09, 2026
Great experience, Hugo too the time to listen to what I
Great experience, Hugo too the time to listen to what I wanted. His persistence efforts have paid off. Ali was able to close the deal with what I was looking for. It would have been nice to see the vehicle during daylight hours before taking it home, but I'm confident the Biggers Chevrolet team will address the few things I've uncovered. Overall great experience and highly recommended.
Sep 12, 2026
Outstanding customer service and communication.
Outstanding customer service and communication. The only problem I have is somebody stole my radar detector out of my truck……..
Diego Quintero
Sales Associate
Oct 30, 2026
Amazing person.
Amazing person. Very friendly helped me out so much with everything. Going out of his way to help me. Very Professional. Kind. Helping. Would def recommend him. Thankyou.
Sep 12, 2026
Outstanding customer service and communication.
Outstanding customer service and communication. The only problem I have is somebody stole my radar detector out of my truck……..
Sep 10, 2026
Very easy to deal with, the whole process was quick and
Very easy to deal with, the whole process was quick and painless. I was very happy.
Jul 11, 2026
Great experience.
Great experience. Everyone was very helpful. Never felt pressured. Smooth transaction from start to finish.
Jul 11, 2026
Recently purchased a used vehicle.
Recently purchased a used vehicle. Great customer service. Good deal on the vehicle. Will definitely be coming back to Fredy for my next one. 5 stars!
Jim Leichter
Dealer Principal
Aug 18, 2026
Biggers is the best.
Biggers is the best. I’ve bought 5 cars there. You can always count on them for courtesy and commitment with them
Jul 24, 2026
Always the best in mechanical service and customer
Always the best in mechanical service and customer service, Biggers has been my choice since 1996. good people in sales , service & finance. And thanks Bob C, now retired for his friendship & support for all those years..
Jul 14, 2026
Great dealership very professional, attend and very
Great dealership very professional, attend and very friendly, helpful try to go the extra mile to help you ,if there is anything question or unsure of any doubt they are than please to help you, they have great deals and great staff they are all awesome.
Jun 24, 2026
The entire staff at Biggers Chevrolet has never failed to
The entire staff at Biggers Chevrolet has never failed to deliver excellent, timely service. As always, I'm 100% satisfied with my experience at Biggers Chevrolet.
Feb 28, 2026
Once again I had a great experience at Biggers bigger’s
Once again I had a great experience at Biggers bigger’s Chevy… my oil change was quick and as always at this place, was done professionally from the start to finish!
Jennifer Paluch
E-commerce Director
Nov 05, 2026
The employees that I dealt with were very helpful,
The employees that I dealt with were very helpful, informative and knowledgeable about their job. I was informed every step of the way.
Oct 11, 2026
Great buying experience.
Great buying experience. Knowledgeable and fun salesman. Car was a great price, in perfect condition, clean inside and out and fully charged. (EV Equinox). Thank you
Jul 14, 2026
Great dealership very professional, attend and very
Great dealership very professional, attend and very friendly, helpful try to go the extra mile to help you ,if there is anything question or unsure of any doubt they are than please to help you, they have great deals and great staff they are all awesome.
Feb 02, 2026
Great service!
Great service! Great staff. I called the service department when a light came on in my car. They were able to get me in for an appointment right away. I took my vehicle in for service for my appointment and had a loaner waiting for me. They kept my updated with everything. Great communication. Highly recommend Biggers!
Sep 16, 2025
Everyone is wonderful!
Everyone is wonderful! When my husband and I purchased the car the experience was amazing
Ali Nauraiz
Director of Variable Operations
Oct 09, 2026
Great experience, Hugo too the time to listen to what I
Great experience, Hugo too the time to listen to what I wanted. His persistence efforts have paid off. Ali was able to close the deal with what I was looking for. It would have been nice to see the vehicle during daylight hours before taking it home, but I'm confident the Biggers Chevrolet team will address the few things I've uncovered. Overall great experience and highly recommended.
Jul 18, 2026
This dealership and the workers are A+.
This dealership and the workers are A+. They took care of me in every way to get the perfect car for me and my family. Would highly recommend them to others.
Sep 29, 2025
Great experience at Biggers.
Great experience at Biggers. Highly recommend using them for your automobile needs! Would use them again in a heartbeat!
Sep 16, 2025
Everyone is wonderful!
Everyone is wonderful! When my husband and I purchased the car the experience was amazing
Rich Altenhoff
Vice President
Jul 14, 2026
Great dealership very professional, attend and very
Great dealership very professional, attend and very friendly, helpful try to go the extra mile to help you ,if there is anything question or unsure of any doubt they are than please to help you, they have great deals and great staff they are all awesome.
Feb 28, 2026
Once again I had a great experience at Biggers bigger’s
Once again I had a great experience at Biggers bigger’s Chevy… my oil change was quick and as always at this place, was done professionally from the start to finish!
Feb 25, 2026
Excellent service, extremely friendly, probably the most
Excellent service, extremely friendly, probably the most knowledgeable dealership I have been to in the last 15 years. And very fair pricing. I always feel like they have my best interest.
Mike Dacheff
Fleet Manager
Sep 12, 2026
Outstanding customer service and communication.
Outstanding customer service and communication. The only problem I have is somebody stole my radar detector out of my truck……..
Jul 24, 2026
Always the best in mechanical service and customer
Always the best in mechanical service and customer service, Biggers has been my choice since 1996. good people in sales , service & finance. And thanks Bob C, now retired for his friendship & support for all those years..
Sep 20, 2025
Biggers Chevrolet was very easy to work with and provided
Biggers Chevrolet was very easy to work with and provided efficient and high quality service. I highly recommend buying a car from Biggers Chevrolet