Meet Our Staff
Management
Roger Gutierrez
Fixed Ops Director
Mike Lucier
General Manager
Jim Leichter
Dealer Principal
Rich Altenhoff
Vice President
Ali Nauraiz
Director of Variable Operations
Jennifer Paluch
E-commerce Director
Sales
Bobby Mengler
Product Specialist
Coke Lafollette
Fleet Sales
Amaan Mirza
Product Specialist
Jeff Purcell
Sales Associate
Jose Velasquez
Sales Manager
Diego Montes
Product Specialist
Joe Graves
Used Car Manager
Diego Quintero
Sales Associate
Hugo Arias
Sales Consultant
Mike Dacheff
Fleet Manager
Service
Mike Matthews
Assistant Service Manager
Brian Pena
Service Consultant
Yari Arredondo
Service Advisor
Mike Dellas
Service Manager
Jill Hogue
Service
Rebecca Proctor
Warranty Administrator
Parts
Bruce Westphal
Parts Manager
Finance
Russell Shores
Finance Manager
Mike Matthews
Assistant Service Manager
Aug 09, 2026
My daughter brought my truck in for an oil change and was
My daughter brought my truck in for an oil change and was treated very professionally. Thanks guys for the great service!
Aug 07, 2026
The Assistant Service Manager, Mike Matthews, was
The Assistant Service Manager, Mike Matthews, was outstanding. He went over and above to help us with our bumper-to-bumper warranty, unfortunately to no avail. It was not his fault our extended warranty stinks. They know there is a problem with the tail light assemblies on the 2020 Equinoxes, but they don't want to fix them.
Aug 02, 2026
As always, Biggers service team kind, polite and my car
As always, Biggers service team kind, polite and my car was finished exactly when they told me it would be. Thank you!
Jul 29, 2026
Had a time crunch to get my truck fixed for a trip.
Had a time crunch to get my truck fixed for a trip. Got me right in and got my truck fixed in time to save trip. Kudos to Mike Mathew’s
Jul 24, 2026
Always the best in mechanical service and customer
Always the best in mechanical service and customer service, Biggers has been my choice since 1996. good people in sales , service & finance. And thanks Bob C, now retired for his friendship & support for all those years..
Brian Pena
Service Consultant
Aug 14, 2026
Came in for a regular oil change and the job was done way
Came in for a regular oil change and the job was done way sooner than expected. Great job as always!
Aug 09, 2026
My daughter brought my truck in for an oil change and was
My daughter brought my truck in for an oil change and was treated very professionally. Thanks guys for the great service!
Aug 04, 2026
I brought my car in for the last couple things and again
I brought my car in for the last couple things and again bigger. Chevrolet worked with me work on a deadline. I've had got everything done too sweet and done perfectly.
Jul 14, 2026
Great dealership very professional, attend and very
Great dealership very professional, attend and very friendly, helpful try to go the extra mile to help you ,if there is anything question or unsure of any doubt they are than please to help you, they have great deals and great staff they are all awesome.
Jul 08, 2026
Service person made sure to include all discounts and
Service person made sure to include all discounts and checked for any issues while I was there
Bobby Mengler
Product Specialist
Jul 29, 2026
I was very pleased with my salesman, Bobby Mengler, when
I was very pleased with my salesman, Bobby Mengler, when I bought my car at Biggers. He was very polite and never pushy, a total gentleman.
Jul 28, 2026
Excellent attention from all the staff, Octavio the
Excellent attention from all the staff, Octavio the excellent seller in addition to all Information, doubts clarified
Jul 18, 2026
Staff was accommodating to my family, helpful when
Staff was accommodating to my family, helpful when questions were asked, and an overall clean dealership!
Jul 11, 2026
Great experience.
Great experience. Everyone was very helpful. Never felt pressured. Smooth transaction from start to finish.
Jun 28, 2026
Buying a car from biggers was easy.
Buying a car from biggers was easy. They were complimentary, informative, and helpful. 10/10 .
Yari Arredondo
Service Advisor
Aug 14, 2026
Came in for a regular oil change and the job was done way
Came in for a regular oil change and the job was done way sooner than expected. Great job as always!
Aug 09, 2026
My daughter brought my truck in for an oil change and was
My daughter brought my truck in for an oil change and was treated very professionally. Thanks guys for the great service!
Jul 24, 2026
I was satisfied with my work and everything works great
I was satisfied with my work and everything works great and I’m happy with it.
Jul 14, 2026
Great dealership very professional, attend and very
Great dealership very professional, attend and very friendly, helpful try to go the extra mile to help you ,if there is anything question or unsure of any doubt they are than please to help you, they have great deals and great staff they are all awesome.
Jul 11, 2026
Great experience.
Great experience. Everyone was very helpful. Never felt pressured. Smooth transaction from start to finish.
Mike Dellas
Service Manager
Aug 09, 2026
My daughter brought my truck in for an oil change and was
My daughter brought my truck in for an oil change and was treated very professionally. Thanks guys for the great service!
Jul 14, 2026
Great dealership very professional, attend and very
Great dealership very professional, attend and very friendly, helpful try to go the extra mile to help you ,if there is anything question or unsure of any doubt they are than please to help you, they have great deals and great staff they are all awesome.
Jun 29, 2026
2 Mikes, service advisor and service manager, are the
2 Mikes, service advisor and service manager, are the best in the industry. They take great care of me and my Corvette
Jun 01, 2026
I had a vibration noise and the service dept went all out
I had a vibration noise and the service dept went all out to help me find out. So grateful there was no serious issues!
May 26, 2026
As usual, Awsome experience, In-N-Out as quick as
As usual, Awsome experience, In-N-Out as quick as possible. Constant updates to let you know what’s going on. I just overall family atmosphere might have to go back there next weekend. I forgot to ask him to check one thing for me. No big deal in early out early.
Russell Shores
Finance Manager
Aug 04, 2026
We were looking for a new used vehicle for the wife.
We were looking for a new used vehicle for the wife. The online ad listed one for $5K below KBB, and it checked all the boxes. We called and spoke with Fredy Cruz. He emailed us all the information they had on the vehicle. We went in, and the vehicle was everything they said it was. The price was pretty fixed, and we knew her trade-in was not the best. Fredy worked with us to make the finance numbers palatable and overall made the experience as pleasurable as buying a car can be. Russell in Finance was quick, to the point, explained everything, and not the least bit pushy. He is good at what he does. I would definitely recommend Biggers to anyone looking for a positive car-buying experience.
Aug 02, 2026
Wanting a color outside the dull black, white or grey,
Wanting a color outside the dull black, white or grey, the car and color I wanted was available
Jul 24, 2026
Always the best in mechanical service and customer
Always the best in mechanical service and customer service, Biggers has been my choice since 1996. good people in sales , service & finance. And thanks Bob C, now retired for his friendship & support for all those years..
Jul 19, 2026
We had a good experience.
We had a good experience. We had all financing done the night before we can in and we were there less than 2 hours including our test drive.
Jul 18, 2026
This dealership and the workers are A+.
This dealership and the workers are A+. They took care of me in every way to get the perfect car for me and my family. Would highly recommend them to others.
Coke Lafollette
Fleet Sales
Jul 24, 2026
Always the best in mechanical service and customer
Always the best in mechanical service and customer service, Biggers has been my choice since 1996. good people in sales , service & finance. And thanks Bob C, now retired for his friendship & support for all those years..
Mar 14, 2026
great and friendly service Mike understood my problem
great and friendly service Mike understood my problem with my 2025 Equinox and due a diagnostics on the vehicle. They found some issues and reinstalled the software which fixed the problem. In closing I highly recommend to use Biggers service dept for repairs, they are a great service dept.
Jan 05, 2026
Everything & everyone was great.
Everything & everyone was great. I was totally satisfied. Brian is a great service & person . I plan to stick with him. Also, I think your mechanics are very knowledgable, and so is Brian Pena. Thank you.
Dec 28, 2025
Top notch service and sales team.
Top notch service and sales team. JOE V, Russell Shores and Coke Lafollette did and outstanding job. Great experience
Oct 29, 2025
Have never had a bad experience.
Have never had a bad experience...bought all my latest cars here...service us professional
Amaan Mirza
Product Specialist
Aug 14, 2026
Amaan is an excellent sales/finance guy.
Amaan is an excellent sales/finance guy. I walked in not knowing what to get; I was thinking of a Colorado. He asked what my budget was and said I could get a Silverado, which is much bigger and would be better for me. He first showed me the Colorado, and he was right—I could barely fit. Then he showed me a Silverado, and the entire process was seamless. He also did all of my paperwork, and I got an extended warranty as well. Best car-buying experience I have ever had. He was also kind enough to set up a loaner for me to have while they installed running boards and the spray-on bed liner for me.
Jul 23, 2026
Amaan Mirza was awesome to work with for this purchase.
Amaan Mirza was awesome to work with for this purchase. It took me several months/visits to make my final decision, and Amaan was personable, patient, knowledgeable, with no "high pressure" tactics. This is my first real NEW Car purchase in decades and so far I'm extremely happy with my new vehicle, and the deal I got. Mike Matthews in the service department was very helpful and concise in setting up my dealer add ons after purchase. I actually recommended Amaan to a friend who is also interested in a new Chevy as well, and brought him to meet him.
Jun 29, 2026
Transaction was quick.
Transaction was quick. They answered any question I had. Whole process was a breeze. Thank You.
Jun 27, 2026
Great services, very helpful, easy to buy a car .
Great services, very helpful, easy to buy a car . Loved it. Thanks for helping us
Jun 18, 2026
Amaan was a great salesman to work with.
Amaan was a great salesman to work with. Very personable and relatable. Made the process as easy it can be.
Jeff Purcell
Sales Associate
Feb 07, 2026
Did a trade in everything was so easy, ask for special
Did a trade in everything was so easy, ask for special blue color and I got it, (love the color on this car)all my questions and concerns were resolve, thank you Biggers Chevrolet
Jan 29, 2026
Always great friendly customer service, attention and
Always great friendly customer service, attention and care at Jerry Biggers Chevrolet , from all departments.
Nov 09, 2025
Great dealership with honest people!
Great dealership with honest people! We only buy from Bigger’s. Good communication and quick buying process.
Sep 23, 2025
Everyone at Biggers always greets me with a smile and a
Everyone at Biggers always greets me with a smile and a Good Morning. They are always willing to answer any questions and make having the car serviced a pleasant experience/
Jun 04, 2014
++ 100% Positive
Just a super nice guy. He was not annoyed at my twenty million different questions and offers. I would come back again for sure. Thanks Jeff!
Jose Velasquez
Sales Manager
Aug 02, 2026
Wanting a color outside the dull black, white or grey,
Wanting a color outside the dull black, white or grey, the car and color I wanted was available
Jul 11, 2026
Great experience.
Great experience. Everyone was very helpful. Never felt pressured. Smooth transaction from start to finish.
Jun 29, 2026
Transaction was quick.
Transaction was quick. They answered any question I had. Whole process was a breeze. Thank You.
Feb 07, 2026
Did a trade in everything was so easy, ask for special
Did a trade in everything was so easy, ask for special blue color and I got it, (love the color on this car)all my questions and concerns were resolve, thank you Biggers Chevrolet
Feb 02, 2026
Great service!
Great service! Great staff. I called the service department when a light came on in my car. They were able to get me in for an appointment right away. I took my vehicle in for service for my appointment and had a loaner waiting for me. They kept my updated with everything. Great communication. Highly recommend Biggers!
Jill Hogue
Service
Aug 09, 2026
My daughter brought my truck in for an oil change and was
My daughter brought my truck in for an oil change and was treated very professionally. Thanks guys for the great service!
Jun 29, 2026
2 Mikes, service advisor and service manager, are the
2 Mikes, service advisor and service manager, are the best in the industry. They take great care of me and my Corvette
Jun 01, 2026
I had a vibration noise and the service dept went all out
I had a vibration noise and the service dept went all out to help me find out. So grateful there was no serious issues!
May 26, 2026
As usual, Awsome experience, In-N-Out as quick as
As usual, Awsome experience, In-N-Out as quick as possible. Constant updates to let you know what’s going on. I just overall family atmosphere might have to go back there next weekend. I forgot to ask him to check one thing for me. No big deal in early out early.
Apr 30, 2026
They have a good team, kept me informed from the time the
They have a good team, kept me informed from the time the car arrived by tow to the time they called with the problem to the time I pickup the car. Tops
Roger Gutierrez
Fixed Ops Director
Apr 15, 2026
The best people to do business with.
The best people to do business with. Would not go anywhere else. Thank you Brian!
Apr 10, 2026
Brought my car over to biggers Chevy was a great
Brought my car over to biggers Chevy was a great experience from the advisors to the tech thank you to the team over at biggers
Mar 09, 2026
Entire staff was provided top tier service and got me in
Entire staff was provided top tier service and got me in and out as promise
Feb 28, 2026
Once again I had a great experience at Biggers bigger’s
Once again I had a great experience at Biggers bigger’s Chevy… my oil change was quick and as always at this place, was done professionally from the start to finish!
Feb 25, 2026
Excellent service, extremely friendly, probably the most
Excellent service, extremely friendly, probably the most knowledgeable dealership I have been to in the last 15 years. And very fair pricing. I always feel like they have my best interest.
Diego Montes
Product Specialist
Aug 02, 2026
Wanting a color outside the dull black, white or grey,
Wanting a color outside the dull black, white or grey, the car and color I wanted was available
Jul 01, 2026
My wife and I have been looking for a used car for
My wife and I have been looking for a used car for approximately 3 + months. My wife found what looked like a few good choices. We found a couple cars from Biggers where we were introduced to Diego Montez, and both my wife and I we impressed with his professionalism, knowledge, and willing to work with us. After going to a number of other dealerships and looking at a number of other used cars, of which none of them were to our liking, we heard from Diego a couple of times that he found what might fit our criteria. He arranged for us to look at the vehicle on Monday evening of which my wife found another one on 'Car Bravo', so he made arrangements for us to look at the both of them at the same time. We both felt that Diego went above and beyond. Ultimately we chose the Chevy Equinox because of mileage, it was equipped with all of the accessories we were looking for and because it was a 'Car Bravo ' listing, it came with a 12 month/12k mile bumper to bumper warranty. All of the sales staff were very professional, helpful, knowledgeable along with Diego. I would highly recommend Biggers Chevy and if you need a great salesman, Diego would steer you in the right direction.
Jun 29, 2026
Transaction was quick.
Transaction was quick. They answered any question I had. Whole process was a breeze. Thank You.
Dec 20, 2025
I just purchased a '25 Equinox EV RS.
I just purchased a '25 Equinox EV RS. Diego Montes and Russell Shores facilitated a smooth transaction for the sale. I couldn't be happier with the level of professionalism from these two guys. If you're shopping for a new or used Chevy, these guys are definitely the ones to see!
Nov 23, 2025
Diego was incredibly helpful.
Diego was incredibly helpful. He took the time to answer all of my questions and find me exactly what I was looking for. Highly recommend!
Rebecca Proctor
Warranty Administrator
Aug 09, 2026
My daughter brought my truck in for an oil change and was
My daughter brought my truck in for an oil change and was treated very professionally. Thanks guys for the great service!
Jul 14, 2026
Great dealership very professional, attend and very
Great dealership very professional, attend and very friendly, helpful try to go the extra mile to help you ,if there is anything question or unsure of any doubt they are than please to help you, they have great deals and great staff they are all awesome.
Jun 01, 2026
I had a vibration noise and the service dept went all out
I had a vibration noise and the service dept went all out to help me find out. So grateful there was no serious issues!
May 26, 2026
As usual, Awsome experience, In-N-Out as quick as
As usual, Awsome experience, In-N-Out as quick as possible. Constant updates to let you know what’s going on. I just overall family atmosphere might have to go back there next weekend. I forgot to ask him to check one thing for me. No big deal in early out early.
Apr 30, 2026
They have a good team, kept me informed from the time the
They have a good team, kept me informed from the time the car arrived by tow to the time they called with the problem to the time I pickup the car. Tops
Joe Graves
Used Car Manager
Jul 28, 2026
Excellent attention from all the staff, Octavio the
Excellent attention from all the staff, Octavio the excellent seller in addition to all Information, doubts clarified
Jul 18, 2026
This dealership and the workers are A+.
This dealership and the workers are A+. They took care of me in every way to get the perfect car for me and my family. Would highly recommend them to others.
Jul 17, 2026
Hugo was amazing!
Hugo was amazing!! He was a consistent communicator, hardworking and got us an amazing deal. I would recommend everyone visit and ask for him. He was also super kind, informative, personable and very understanding to make a deal, thank you!!
Jul 11, 2026
Recently purchased a used vehicle.
Recently purchased a used vehicle. Great customer service. Good deal on the vehicle. Will definitely be coming back to Fredy for my next one. 5 stars!
Jun 02, 2026
Biggers Chevrolet has the best staff.
Biggers Chevrolet has the best staff. they listen to all my needs and got me into the perfect car. The entire family loves it! thanks for the great service. will be back for sure for more cars. will also tell others all about the great service. A+++++
Mike Lucier
General Manager
Jul 18, 2026
This dealership and the workers are A+.
This dealership and the workers are A+. They took care of me in every way to get the perfect car for me and my family. Would highly recommend them to others.
Jun 02, 2026
Biggers Chevrolet has the best staff.
Biggers Chevrolet has the best staff. they listen to all my needs and got me into the perfect car. The entire family loves it! thanks for the great service. will be back for sure for more cars. will also tell others all about the great service. A+++++
Dec 27, 2025
Major was awesome and easy to work with highly recommend!
Major was awesome and easy to work with highly recommend! Super nice guy very informative
Oct 27, 2025
Friendly and informative greeting & interactions when we
Friendly and informative greeting & interactions when we arrived and had prepared the car and paperwork in advance to our arriving, very nice sales staff with all of our interactions. Bobby even came in on his day off the finish the deal & go over the car details & set-up, greatly appreciated!
Oct 12, 2025
Diego is a true professional.
Diego is a true professional. Knows the product and orients the consumer to the product. Five stars !! I'm retired GM. Started calling on stores in 1988. (was a service director for a large competitor for 8 years prior to GM) Needless to say I've experienced awesome and, well, not so awesome dealerships. Started calling on Biggers in 1990. The facility has changed but the focus on the customer hasn't. This is my fourth vehicle from your store. Never a bad experience.
Bruce Westphal
Parts Manager
Jul 14, 2026
Great dealership very professional, attend and very
Great dealership very professional, attend and very friendly, helpful try to go the extra mile to help you ,if there is anything question or unsure of any doubt they are than please to help you, they have great deals and great staff they are all awesome.
Jul 01, 2026
My wife and I have been looking for a used car for
My wife and I have been looking for a used car for approximately 3 + months. My wife found what looked like a few good choices. We found a couple cars from Biggers where we were introduced to Diego Montez, and both my wife and I we impressed with his professionalism, knowledge, and willing to work with us. After going to a number of other dealerships and looking at a number of other used cars, of which none of them were to our liking, we heard from Diego a couple of times that he found what might fit our criteria. He arranged for us to look at the vehicle on Monday evening of which my wife found another one on 'Car Bravo', so he made arrangements for us to look at the both of them at the same time. We both felt that Diego went above and beyond. Ultimately we chose the Chevy Equinox because of mileage, it was equipped with all of the accessories we were looking for and because it was a 'Car Bravo ' listing, it came with a 12 month/12k mile bumper to bumper warranty. All of the sales staff were very professional, helpful, knowledgeable along with Diego. I would highly recommend Biggers Chevy and if you need a great salesman, Diego would steer you in the right direction.
Apr 15, 2026
The best people to do business with.
The best people to do business with. Would not go anywhere else. Thank you Brian!
Dec 28, 2025
Top notch service and sales team.
Top notch service and sales team. JOE V, Russell Shores and Coke Lafollette did and outstanding job. Great experience
Dec 25, 2025
The service was excellent as expected.
The service was excellent as expected. waiting room was clean and comfortable and I had time to look at the new cars.
Jim Leichter
Dealer Principal
Jul 24, 2026
Always the best in mechanical service and customer
Always the best in mechanical service and customer service, Biggers has been my choice since 1996. good people in sales , service & finance. And thanks Bob C, now retired for his friendship & support for all those years..
Jul 14, 2026
Great dealership very professional, attend and very
Great dealership very professional, attend and very friendly, helpful try to go the extra mile to help you ,if there is anything question or unsure of any doubt they are than please to help you, they have great deals and great staff they are all awesome.
Jun 24, 2026
The entire staff at Biggers Chevrolet has never failed to
The entire staff at Biggers Chevrolet has never failed to deliver excellent, timely service. As always, I'm 100% satisfied with my experience at Biggers Chevrolet.
Feb 28, 2026
Once again I had a great experience at Biggers bigger’s
Once again I had a great experience at Biggers bigger’s Chevy… my oil change was quick and as always at this place, was done professionally from the start to finish!
Feb 25, 2026
Excellent service, extremely friendly, probably the most
Excellent service, extremely friendly, probably the most knowledgeable dealership I have been to in the last 15 years. And very fair pricing. I always feel like they have my best interest.
Diego Quintero
Sales Associate
Jul 11, 2026
Great experience.
Great experience. Everyone was very helpful. Never felt pressured. Smooth transaction from start to finish.
Jul 11, 2026
Recently purchased a used vehicle.
Recently purchased a used vehicle. Great customer service. Good deal on the vehicle. Will definitely be coming back to Fredy for my next one. 5 stars!
Dec 21, 2025
On of the best experiences in buying a car I’ve ever had.
On of the best experiences in buying a car I’ve ever had. I was treated fairly and everyone was so nice. I always use dealerships for maintenance and repairs and I look forward to working with these guys when needed. They treated me with respect.
Sep 20, 2025
Biggers Chevrolet was very easy to work with and provided
Biggers Chevrolet was very easy to work with and provided efficient and high quality service. I highly recommend buying a car from Biggers Chevrolet
Rich Altenhoff
Vice President
Jul 14, 2026
Great dealership very professional, attend and very
Great dealership very professional, attend and very friendly, helpful try to go the extra mile to help you ,if there is anything question or unsure of any doubt they are than please to help you, they have great deals and great staff they are all awesome.
Feb 28, 2026
Once again I had a great experience at Biggers bigger’s
Once again I had a great experience at Biggers bigger’s Chevy… my oil change was quick and as always at this place, was done professionally from the start to finish!
Feb 25, 2026
Excellent service, extremely friendly, probably the most
Excellent service, extremely friendly, probably the most knowledgeable dealership I have been to in the last 15 years. And very fair pricing. I always feel like they have my best interest.
Ali Nauraiz
Director of Variable Operations
Jul 18, 2026
This dealership and the workers are A+.
This dealership and the workers are A+. They took care of me in every way to get the perfect car for me and my family. Would highly recommend them to others.
Sep 29, 2025
Great experience at Biggers.
Great experience at Biggers. Highly recommend using them for your automobile needs! Would use them again in a heartbeat!
Sep 16, 2025
Everyone is wonderful!
Everyone is wonderful! When my husband and I purchased the car the experience was amazing
Jennifer Paluch
E-commerce Director
Jul 14, 2026
Great dealership very professional, attend and very
Great dealership very professional, attend and very friendly, helpful try to go the extra mile to help you ,if there is anything question or unsure of any doubt they are than please to help you, they have great deals and great staff they are all awesome.
Feb 02, 2026
Great service!
Great service! Great staff. I called the service department when a light came on in my car. They were able to get me in for an appointment right away. I took my vehicle in for service for my appointment and had a loaner waiting for me. They kept my updated with everything. Great communication. Highly recommend Biggers!
Sep 16, 2025
Everyone is wonderful!
Everyone is wonderful! When my husband and I purchased the car the experience was amazing
Hugo Arias
Sales Consultant
Jul 17, 2026
Hugo was amazing!
Hugo was amazing!! He was a consistent communicator, hardworking and got us an amazing deal. I would recommend everyone visit and ask for him. He was also super kind, informative, personable and very understanding to make a deal, thank you!!
Mar 31, 2026
We have bought 4 cars from this dealer.
We have bought 4 cars from this dealer. They are helpful and it was a pretty quick process from start to finish
Mike Dacheff
Fleet Manager
Jul 24, 2026
Always the best in mechanical service and customer
Always the best in mechanical service and customer service, Biggers has been my choice since 1996. good people in sales , service & finance. And thanks Bob C, now retired for his friendship & support for all those years..
Sep 20, 2025
Biggers Chevrolet was very easy to work with and provided
Biggers Chevrolet was very easy to work with and provided efficient and high quality service. I highly recommend buying a car from Biggers Chevrolet