Great service fast
Our experience was great. Diego Montes is a great salesman. Very knowledgeable and no pressure and came in to work early to accommodate our schedule. Will recommend to family and friends.
The dealership was great. They handled the paperwork very quickly. The salesman, Randy McAfee was terrific, he answered all of my questions and made sure the entire process was quick and easy. Thanks!!!
Wonderful dealership amazing employees will work with you for what you are looking for
Great smooth experience! We dread going to car dealerships and dealing with the hassle and lengthy process, but Randy at Biggers Chevrolet made this process so painless!!! We had everything ready to go before we got there so all we had to do was test drive and finalize. Highly recommend working with Randy!
My family and I had a wonderful experience with salesman Manny Valencia. We totally recommend him. He explains things the way they are and will not try to get you to buy unnecessary packages. If you want an easy and great vehicle shopping experience go and ask for Manny!
It was a great experience. Bobby Mengler, my sales person, was extremely helpful, friendly, informative, and made the experience low pressure and as painless as can be. He was outstanding, as was Russell. This was probably my easiest and best car buying experience to date. One note: I was disappointed to discover that the large Biggers Chevy sticker was applied to the back of my beautiful new vehicle without my knowledge. Please stop doing that.
Friendly service never a problem especially with Marty
Bobby was great. I was done with the usual car dealership treatment. Look at a car then spend 2 hours sitting in an office trying to get a price or deal. I did my research, drove the car, got a price without the wasted time. Bobby made the whole process easier. Professional, knowledgable and friendly. I also interacted with George in finance and once again was impressed by the level of service, personable and professional.
Must commend this dealership & their sales team. Bought my Silverado from here, and it was a quick and effortless process. Tom Hess was a pleasure to deal with. Don't hesitate to give them a shot at finding you your next vehicle.
(Translated by Google) Excellent service (Original) Excelente servicio
(Translated by Google) Good service (Original) Buen servicio
Only dealership I've taken my vehicles to in the last 25+ years. Thanks Biggers!
Great experience, went in for a safety recall. Truck was ready sooner than the estimated which was a nice surprise.
Service department is outstanding
Randy McAfee was outstanding. He went out of his way to provide great service. He is a credit to the dealership. Also, Todd the mechanic that serviced my car, was about the best I have ever dealt with. Because of these two people, I rate the dealership as one of the best.
Excellent service department
Great service, always faster than what they estimated.
One of the best service departments around. Everyone is super professional and kind. They always go above and beyond.
Professional and prompt service.
Car was ready when promised
Pretty painless experience getting an oil change while traveling.
Had a great experience at Biggers Chevy! Manny answered all my questions and made sure to check up a few days later to ensure that all my questions were answered! They are very transparent about prices and such and were very knowledgeable. Highly recommend this dealership.
Overall, great place to take your vehicle for service. As you enter their service area, you pass though these sensors that automatically check your tires and wheel alignment. It was really cool! Nice service staff.
taken well care of as usual
We had a great experience and will definitely recommend Biggers to our friends and family.
I’m happy that the work was done and I didn’t feel like they were trying to trick me into getting services I didn’t need. They completed my oil change and wiper replacement and informed me my tires will need changing after a few more thousand miles. I appreciate the honesty.
They did a great job keeping me informed
After a bad experience at another local dealership, I was extremely pleased with the service I received at Biggers. Every person I interacted with was very helpful. I especially want to recognize Gretchen. She adeptly handled a very tricky situation with my car and explained everything that was happening at each step of the way. I will certainly be back to Biggers for service and recommend to others.
I love the fact that they take video of the work they do on your car I appreciated it alot
Coke is the man- great guy and always prepare.
The only reason the service department didn't receive a 5 is based upon the "broken car wash" at the time of my oil change. This was disappointing as I am not close enough to return another day. However, the service department was on time for my appointment and the service was completed within the allotted time.
Service was completed when promised.
It was a very pleasant experience the salesman was very helpful and was able to answer any and all of my questions.
First of all, I want to thank everyone at Biggers Chevrolet for getting my 2016 Malibu back on the road again. My wife and I are longtime customers from Streamwood to Huntley. Well, on Friday night (10/14/22), I pulled into my garage, put the car in park, and noticed on the dash panel......Shift To Park. Okay, I checked the manual....bring it to a professional. Saturday morning (10/15/22), I was frantically calling placed in the Huntley area to get the car fixed immediately. The five places that I called, they told me they can look at it anywhere from Monday thru Thursday. ...
Service writer kept me informed every step of the way. Answered all my questions, contacted warranty comp, got me a ride home when repairs were diagnosed. Great service.
Bobby was great and friendly. They really are honest and helpful
Quick easy oil change & Quick change of the recalled lights on our terrain. Thanks!
Timely oil and tire rotation took less than 60 minutes...including the car wash. Kudos!
A VERY pleasant experience with Bobby Mengler and company.
I have only had my Silverado for a few days, but was extremally happy with the way I was treated at the time of purchase, my Salesman Bobby was knowledgeable and didn't try the usual high pressure tactics so many use when buying a new car. A refreshing change. Ditto for George the Sales Manager. Both were a professional and knowledgeable. Would recommend both of these gentleman and Biggers Chevrolet to anyone looking to buy a Chevrolet. Well done gentleman!
I went to this location after hours and they still accommodated me. The next I went home with a brand new Chevy Malibu. They were welcoming and were willing to work with there customers. They were not your average car dealer. I would highly recommend Biggers. A special thanks to Bobby for working with me.
Very nice people, easy to apply and get the car , ready to road, i said thank to Bobby.
Staff is always willing to help with any problems.
work was performed as I expected and at my budget .
It is difficult with Market adjustments on new cars and used cars their service department is 100% helpful it's up to you if you want to pay adjustments or wait
Biggers Chevrolet and Mitsubishi and Mazda are a good place to buy a vehicle even though with Market adjustments if you really need a car they are reliable to buy a car, if you want to wait until the prices go down that is good also they will take care of you their service department is 100% helpful
I bought my Tahoe 2022 from them good dealer and nice people recommend to ask about salesman Diego to help you very kind and helpful
Easy to work with, fair pricing and enjoyable employees.
Gretchen was super kind and helped me schedule my service appointment over the phone. Matt fixed a recall with my broken wipers and changed the oil in my Equinox. He was professional, communicative, and efficient with my time. The dealership isn’t the nicest or biggest one I’ve been to (those aren’t what impress me, anyway) but these two employees made it such a pleasant and welcoming experience!
Excellent service with friendly staff. Oil change and car was was done perfectly and very fast
Dealing with Biggers and Diego Montes was a great buying experience. Diego spent two hours walking me thru my new truck and teaching me the app. I am so glad I chose Biggers Chevy!
Great work was out on time thank you
Bought a new car car at Biggers. No BS, no games. It's 2022 and they didn't jack up the price or pile on extra fees like I've seen a lot of other dealerships doing. A real straightforward business. I spoke with Manny and he was super helpful and friendly. Glad I came here.
I have leased 3 cars with Biggers, and recently bought out my last lease. I've worked with Coke Lafollette on all of these cars. He has been helpful, friendly, and professional in every interaction. There were never any pushy sales tactics, just honest advice and genuine helpfulness that made each experience a pleasant one. Also, Russell Shores, the finance manager was excellent to work with doing the final paper work. Definitely would recommend to others.
Great people, very friendly.
Brought car n for strut replacement but after a second opinion, they were not needed saving me $1000 in costs. Very honest and caring. Thank You!
Great customer service. Worked with Bobby M to purchase a new equinox after my car was totaled. He was able to answer questions about process and financing on the spot and get me the car I wanted. The team worked with me to get an interest rate/ monthly payment I could afford. This is the second time they have helped me out of a tight spot.
Let me say, in general I HATE dealerships. I hate all the additional pressures of being sold to and on top of an already stressful process. We stumbled on to Biggers after absolutely appalled by Ziegler Chevy in Schaumburg. We were wandering the lot noticing how many more trucks and new vehicles Biggers had than any other dealer we visited, when we encountered Bobby Mengler, who I find hard to call a “salesmen.” He seemed more like a friend we ran into while car shopping. For the first time, we felt like someone was actually interested in helping us find ...
Service was explained and prompt
I love this dealership! They are kind, respectful, take the time to explain things to me, and complete the work as requested. Well done!
Good staff and service
Customer Service was amazing
Bobby and George were fantastic!!! Made my buying experience painless and easy. Can’t say enough good things about them and the dealership. Would and will Highly recommend the dealership and them
Awesome service department. Service like that remind me of why I keep coming back to this dealership for service. Shout out to Mike, John and their techs!
Diego Montes was great work with. Very low pressure and friendly personality. He and his co-worker seemed to really want to help me out. I know that dealerships are in business to make money but as long as I don’t feel like I’m being taken for a ride (insert “rim shot sound effect” here) I don’t mind; especially when they appear to care about the customer.
They identified a problem that we weren't aware of and probably saved us a huge issue
Typically, the car buying process can be intimidating and overwhelming, but Diego Montes at Chevy was incredible. He didn’t pressure me into buying anything while looking for vehicles and was always advocating for me to get the best deal. I truly appreciate his time, as well as George and Russell’s time. I am now part of the Biggers family and won’t look back. Check them out and I’m sure you won’t be disappointed!
I can't say enough good things about this dealership. They are all kind, approachable and helpful. Can't recommend them enough.
Best Service Department in the area. Video was a nice touch
I appreciate the consideration of my time.
Knowledgeable and helpful. Great vehicles!
I am very pleased with the service I received.
Always a good experience. They give great customer service!
Had a flawless experience purchasing my new truck from Biggers. Bobby was fantastic to deal with. From my initial inquiry to driving off the lot Bobby made the experience a great one. Definitely will be coming back in the future! Thank you!
I would like to start out that I didn't end up purchasing the truck from Bigger's Chevrolet. However, I was impressed by how laid back they were and didn't pressure me into a deal. The salesman showed me the inspection and was willing to pull the truck into the shop to figure out what part of the tail gate failed the inspection (even if it was a small ding). Only reason I didn't purchase from them is I found a good fit somewhere else for my particular needs and I ended up purchasing from my cousin.
This is the second vehicle I have bought from Coke Lafollette, both times were excellent. Coke is very professional and helpful, thank you very much Coke
Todd Sauer was excellent to work with. This was the third vehicle that we purchased from him. Will continue to come back. BIG thumbs up!
Jeff Purcell and Bob Calwell at Biggers helped us with buying Traverse High Country We enjoyed working with them. We keep coming back to them again and again because they make to pruchase easy, know our preferances and provide great service. We felt that we received with a good and fair deal! We will be there again when we need our next car...
This is the 3rd car I have purchased at Biggers. Prices and service are always exceptional. The salesman answer questions fully and if not sure if the answer they go out of their way to get it.