GM North American President Steve Carlisle warning dealerships that “a small number of dealers have engaged in practices that do not support a positive sales experience for our customers.”
Always good service for 17 years.
Biggers Service Department has outstanding customer service. When I arrived for the appointment, I was immediately greeted by Mike M., who listened to me recount a squeak in the rear of the Equinox - which only started happening first thing in the morning. He explained that they would perform a complete inspection. Not more than 45 minutes later, Mike came to tell me after a thorough inspection of brakes, pads, rotors, bearings, nothing wrong was found. He explained that due to the cold and snowy weather, moisture on the rotor surface can occur until the brakes are applied several times. Thank ...
What a great place to bring a car !!
Great customer service with Diego!! Thanks.
Diego Montez was awesome, we had a great experience, he was very helpful. Will definitely purchase again, and highly recommend. Thank you Diego for the great customer service.
Marty always kept me informed about my car repair.
everything was fine
I like this place nice people and they always try and help as much as possible to my experience.
The personal was friendly!!
Great service and very clean
Always easy working with Biggers Chevy! Especially love the service of Diego! Highly recommend going there for leases and new cars!
Pleasant, knowledgeable staff
Spock completo de repuestos y bien a atencion
Muy buena atención, y excelentes autos y ofertas
Took my Colorado pickup in for a gear shift problem. Marty, the service advisor, did a quick assessment and got me right into the certified technician who identified the problem. They reached out to another dealer that had the part and got the whole repair done by early afternoon. This is "old-fashioned " quality service that is hard to come by. They so impressed me that I'm buying my next Chevy pickup from them! Good job, guys!
They made the whole process quick and painless. I will make sure to tell anyone I know looking for a car to talk with these guys! They are the Best!
I arrived a little early, service department took me in with no issues, they were very friendly and thoughtful. Finished quickly too.
Great knowledge of the vehicles they sell and awesome manners towards buyers.
Doesn't matter who I work with, everyone is great!
Mateo was very helpfull and explained what service was recommended for my 2019 silverado was in and out Thanks Mateo
Great service dealer
Strange problem with some little motor behind the dashboard. I knew my local service station mechanics could not handle it, and they are very good. Biggers, where I bought this car, and a couple before this one, has always done good work and they did good work this time. I'm a one-car family now. 137,000 miles on my Impala and plan on keeping it for a long time.
My van still runs like it did the day I bought it new! Much thanks to your great staff and superb mechanics. May our Lord continue to bless your efforts. Jon McNutt
Bobby Made my experience so awesome there, it went as smooth as possible I couldn’t expect anything better and I walked away with a brand new car exactly what I wanted all my needs were fulfilled!
Straight oil change, no other issues identified. I was in and out in about 90 minutes, as promised.
Very friendly. Let’s you know what other problems you have and ask if you would want that done that day.
I went into Biggers on Labor Day and had a wonderful experience. Great service and a friendly atmosphere. Coke my salesman was a great help and very knowledgeable. I would recommend Biggers to my family and friends.
Jerry Biggers is one of the best dealerships I’ve been to. They are customer centered and do not try to over sell their customers. My salesperson, Diego was wonderful. He was patient, through, and knowledgeable. He heard my needs and concerns and gave me the best options. The finance manager, Russell was world class. I spent 15 minutes in the finance office and that’s because we talked about 7 minutes. This was the faster car purchase I ever made. I thought when I purchased A BMW they were fast, but Bigger Chevrolet has them beat!!! When I called and spoke ...
Love Chevy, love Biggers. Recently went in and traded a 2015 Malibu Randy Mcafee was a great help amazing sales rep. Ask for him if you're going
Thank you for the great service and referral from Mike Sedyich
Everything went well, including the waiting time, compared to other dealerships that usually take 2 hours or more
Buea atención a l cliente
This was my first big purchase and my experience was not as intimidating and difficult as I had thought it would be. I really appreciated that Bobby Mengler walked me through every step of the way and thoroughly explained everything.
This is our 6th vehicle purchased from Biggers. We are always very satisfied with service and deal we are offered.
Is always on time
Biggers has turned into a family stop for us. This was my second purchase there, plus my wife and my mother and a couple friends have all bought there. Every one that deals with Todd is going to have a top notch experience and can rest east knowing they won’t be taken advantage of or led the wrong way. Honesty is truly one of his only sales tactics. I will never buy from anyone else. Shouldn’t have to now that he got me into the new 21 Silverado as I see myself in it a long time. Highly recommend ...
This is what car buying should be! Our salesperson Diego was the best! He was not pushy at all, answered all our questions and was very patient with me - I am very indecisive! We purchased a used Malibu and Diego spent an enormous amount of time explaining all the features my car had to offer. I will definitely refer my friends and family to Biggers Chevrolet and to Diego!
My service advisor, Marty, as well as the service manager, John, really understand Customer Service. They keep me informed, as well as taking the time to explain technical issues. Biggers Chevy is the only place I trust to service my Corvette
Absolutely best experience ever!!!! Jeff Purcell is amazing and the staff there is flawless.
TODD WAS EXTREMELY HELPFUL AND KNOWLEDGEABLE. HE GOT ME EXACTLY THE VEHICLE I NEEDED.
Coke, my sales professional is just that, professional. He took the time to explain pretty much every single gadget, button or feature on my new Equinox. He was not pushy, he was patient, he was best in class! Joe... was a pro as well. They both stayed real late to get the deal done. Both Coke and Joe should be the standard of how all car dealership sales folks operate.
Great service Thank You
Perfect as always. Make my appointment on line. I get there right when my appointment is and get in and out with in a hour
Our salesman Bobby last night was AWESOME! He answered all my questions, had a sense of humor and went above and beyond to connect with us. Never once tried to push me into something newer and more expensive! Definitely not what you come to expect as a “normal” car salesman! We will be back for our next purchase!!!! Thank you Bobby for making what was an emotional purchase for me fun!!!!
General maintenance was done with an on time appointment. The car was serviced and washed in less than an hour. Great and courteous service.
The Staff is very polite, kind, and respectful. Excellent customer service! I would definitely purchase and service my vehicle (s) with this dealership again.
Biggers Service was great! I came in for an oil change and a noise in my car and they gave me a loaner while they looked at it. They kept great communication the entire time and were awesome! I highly recommend them for any service needs!
No Issue. You guys run a smooth operation.
Bob and Jeff are great. My families 6th car from them.
I had a very great experience at Biggers! With Joe V. In sales! Jeff in sales and even Bob the GM! Also the man who helped give me my plates! Everyone was amazing and so helpful I had just got into a car accident that left my other car totaled and they helped me get back on the road in a new 2021 Chevy Trailblazer! Highly recommended.
Great team BUT why didn’t GM send the system update to my vehicle to fix the dash “anomalies” before I had to make it an issue?? That part of this experience has not been acceptable, if I wasn’t as observant as I am it might have been missed, how many others have missed this prior to warranties expiring?? Not good business!
Priced right for diagnostic unlike other dealers that were double or triple jus for diagnostic. Dropped off on tues with expectation of getting back following Monday but was complete on Thursday, much appreciated!
Bought my new Tahoe RST from Jerry Biggers and the experience has been fantastic. Starting with Jennifer and ending with Diego, everything was seamless. Diego is super helpful, friendly and goes the extra mile. I would definitely recommend to reach out to him if you want to buy a car.
Excellent and friendly!
They finally took care of my problem with 2016 Chevy Colorado. Which had arose months ago.
Heard a clunk on a right hand turn, told them , they found the problem, fixed my broken sway bar same day.
prompt and efficient
Bobby Mengler was a pleasure to work with. He's very personable and professional in his approach with us as prospective buyers. He didn't pressure us, nor did he give us the impression we were wasting his time. He listened to our concerns, answered our questions, and went to bat for us to better negotiate a trade-in amount for us. As a result, my wife and I were very pleased with the result. Nice job, Bob!
I was surprised that the car was done in one day. They very nice to take me home & later that day came back out & picked me up. Thank you. RRNoe
came in for estimate to correct a front end problem, was taken care of by Marty Heffron and will be returning soon to have the new parts installed.
Good service and communication.
salman was wonderful
The seller was so good at explaining all the things of my new truck love it...
Marty in service, was very helpful. I appreciate his professionalism
Great people. Honest. They treat you right
I have purchased probably a half dozen cars from Biggers and the experience is always great. Shout out to Todd Sauer for always working with me to get a deal done that works for everyone! Will continue to be back for all my new car needs!
We have purchased multiple vehicles from Diego Montes and will continue to do so. He is a consummate professional - this purchase we came from Texas to take possession of our new 2021 Trailblazer!
I would like to start out that I didn't end up purchasing the truck from Bigger's Chevrolet. However, I was impressed by how laid back they were and didn't pressure me into a deal. The salesman showed me the inspection and was willing to pull the truck into the shop to figure out what part of the tail gate failed the inspection (even if it was a small ding). Only reason I didn't purchase from them is I found a good fit somewhere else for my particular needs and I ended up purchasing from my cousin.
This is the second vehicle I have bought from Coke Lafollette, both times were excellent. Coke is very professional and helpful, thank you very much Coke
Todd Sauer was excellent to work with. This was the third vehicle that we purchased from him. Will continue to come back. BIG thumbs up!
Jeff Purcell and Bob Calwell at Biggers helped us with buying Traverse High Country We enjoyed working with them. We keep coming back to them again and again because they make to pruchase easy, know our preferances and provide great service. We felt that we received with a good and fair deal! We will be there again when we need our next car...
This is the 3rd car I have purchased at Biggers. Prices and service are always exceptional. The salesman answer questions fully and if not sure if the answer they go out of their way to get it.
Oil change was quick, easy and free. Everyone was nice. Clean waiting room and bathrooms. Showroom had cars I wanted to look at and sit in.
Leave Us A Review