Customer Testimonials
Randy was very helpful and everyone made the sale very comfortable. Would recommend to family and friends.
A very nice place to do business with. Jerry was very helpful, knowledgeable, and never really pushed us. It was a very nice experience. He did what he said and meant what he said.
Love the complementary coffee 🙂
Quick and great
Jerry Biggers Chevrolet is now my first choice for car shopping moving forward. Please read about my experience and why you need to purchase a vehicle from these guys. Mike (Sales Manager), Randy (Salesman) and Russell (Finance Manager) are all amazing guys and a pleasure to deal with. I was having trouble with other dealerships sticking with their price or trying to screw me, not these guys. I saw the car I wanted online called the dealership spoke with Mike. Mike told me the vehicle wouldn’t arrive for 3 days and he provided me a price quote via E-mail and ...
Neal and Todd did a first-rate job.
Purchased a new Truck in 2020, a 2021 model. Nothing but trouble. They do fix the issues on the vehicle. Recommended Great Service, nice people.
I went to just look at cars and find out information about the car that I was interested in and I got all the information that I needed that helped me make my decision. Diego was very nice and he wasn’t pushy like some salesman are at the dealers.
Everyone was friendly and services were completed fast
Was excellent!
Clean, Friendly Personel,, Convient ,Trustworthy and honest service
Marty was my service manager.was polite and professional.done In timely manner.jeff Purcell stopped by to see me.asked me how's the the truck. Could not be happier with my experience with the whole team.thats what it takes.defintely recommend.biggers .
Fast, friendly, and professional service from start to finish.
Excellent service!
Pleasure doing business with Chevy dealers in Elgin!
Jesse is great, always very detailed in advising future situations No other Chevy dealer gets my truck
Everyone I dealt with was excellent!!! I felt like I was dealing with my friends and I would Recommend Biggers to all my friends. Thank you
Customer service was pretty good
I had the pleasure of working with Randy. So in Dec of 2020 I came into the dealership to test drive a 2021 Equinox. I loved it of course but the price was just unaffordable for me. Randy was so patient and answered all my questions and never pressured me into even running my credit. I sat there for awhile with him and eventually left deciding it just wasn't a good decision at the time. I researched for a few months different vehicles and Randy checked in periodically but not annoyingly or aggressively at all. Fast forward to March 2021, I came ...
Friendly prompt service
Everything was better than expected. Your staff was great.
Friendly staff. But short on cashiers . Specially early Sunday.
Great customer service. The guy that attended to me is respectful and was able to listen to the problem I presented to him about my vehicle. Above all he arranged a free ride for me to take me home. Excellent service.
Marty took care of me. He set up the appointment for an oil change. Told me about a recall that was waiting on parts to come in from Takata. Oil change completed in good time.
Great place to purchase a vehicle or get full service on a recent purchase
Definitely happy with my experience! They took good care of my husband and I and made us feel like family. Todd was great! Super friendly and he made sure that we were happy and comfortable with our decision. Russell was just as great. He made sure that my husband and I understood all of the ins and outs of how the financing, works. That was very helpful, moving forward. Now let me speak about the owner. He is a great guy that really cares about his customers. He strives at making sure that a customer never leaves unhappy. He will ...
Randy was a pleasure to deal with through the entire process. He is truly an asset representing the Chevrolet brand and the Jerry Biggers corporation. All future needs will start with Randy and the Biggers team! Nicely done, Tom.
Todd was fantastic! He went above and beyond to make sure we had a good experience! Thanks Todd for everything!
Jesse and his staff were professional and courteous
took 2 hrs for oil change
Thank you Biggers Chevrolet for making my transaction the smoothest I’ve ever had in purchasing a vehicle. Everyone I dealt with was very professional. Bobby Mengler did a great job working to get me a great financing option and I couldn’t be happier with my new Equinox.
Great service!
I did much of the deal with Coke on the phone since I leaves 3 hours away. He was helpful thru the whole deal. It was a pleasure to work with him and was glad to meet him when I picked up the truck. Would recommend Coke to anyone. He was awesome
Fast,courteous and well priced service.
Great experience, as a 19 year old it was hard to find anyone who would let me finance something without a co sign. But they did amazing in trying until we found a good financing option. Mr. Bobby mengler was great and very personable. 10/10
Megusta mucho la marca es de mis favoritos pero tienen que optar más x el cliente latino ahí esta el dinero
Thank you for the great customer service! The guys are so welcoming and helpful. My truck had 5 recalls and they got them all taken care of. Thank you again for all your help.
good and friendly service
Came in for an oil change, tire rotation and a check engine light on my truck. Jesse was my service manager and he made sure everything was diagnosed a d repaired quickly so I wasn’t without a vehicle for very long. Thanks Jesse and the rest of the folks at Biggers for turning something worrisome into a really positive experience. Great work!
Todd and Mike were very helpful! They found the suv I wanted and I'm happy with my new equinox.
Everyone was great
My salesman, Diego Montes, was fantastic. I have purchased a lot of vehicles in my life and I can honestly say I have never been treated better.
We really loved our 2018 Traverse, and were not planning on purchasing a new vehicle. However, the exceptional trade in offer, the outstanding financing, and the no pressure Sales encouraged us to make the deal.
It was great. Everything was done in a timely manner. They did just what had to be done to keep down the coast. I will definitely return. Tell Neil he was great!!!
Friendly staff quick service explained everything complete
Very helpful staff . Todd was very helpful finding what we wanted. Making sure we were at the right place and explaining every single detail that lead us to take home the best car and deal. Thank you for the time and for helping us to make sure we walked out with a car in our hands .
Love’s Biggers Chev, I have been a loyal customer to them for over 17 years and they have been loyal to me. I have bought plenty of vehicles from Biggers and my family. The Owner and Management team are wonderful they are people that care, they don’t just try to sale you a car they sale you there friendship. The service workers wooow just to name a couple, Marty and Josh are Fabulous they have excellent customers service skills and make you fill like you at home when you come to Biggers Chev for service. If you want a ...
Great people with great service.
Top rate i will continue to bring back mw vehicle for service. Very clean .excellent services. Thank you
Neil is extremely knowledgeable and helpful. He didn't try to sell me top of the line equipment, he told me what was best for the car and tried to save me as much money as possible. He accepted a coupon I had and asked if I had any more. I told him I thought I had free towing service for up to 5 years. He said he didn't believe so but he checked with the sales team called me back with the good news that I do have free towing service and gave me a phone number for me ...
Their customer service is excellent!
Very good service
Diego Montes was super helpful, made my buying process extremely easy and stress free.
Todd was very laidback, no pressure. He knew I was skeptical of doing business with the dealership, but he put me at ease. He worked with the Sales manager Joe and got me a fair deal for my trade and made the process very smooth.
It was just incredible. I went to see a car and in one hour I was driving it. Attention 3A
Good Customer Service!
Repairs needed to be made and clearly they were to support safety in my vehicle.
Biggers was fine. My disappointment is with the reliability of Chevy. My 6.6 diesel has had 3 glow plugs replaced in 65,000miles. Relatives with Ford at 150,000 and 108,000 still on the originals.
Very professional
My sales agent Jeff went above and beyond to get the best price for the car I was interested in. Thanks Jeff
I can't say enough with how happy we are with the purchase we made Saturday at Biggers Chevy. Salesman Jeff Purcell was very knowledgeable and made the decision of what to buy very easy. Vice President Bob Colwell expedited the buying process and left us feeling we got a great deal. We were in and out of the dealership in about an hour and a half. Biggers Chevy is a Great Dealership to buy your next vehicle from!
Marty always makes you feel like part of the family when you come in for a service visit quick and honest
Very helpful staff. Friendly and knowledgeable.
Overall everything was good. Again, the service adviser takes time to acknowledge you. You stand there waiting without anyone saying anything for a while. My vehicle was ready when promised, however when I picked up my vehicle there were more papers attached which I assumed it’s work that needs attention on my vehicle but no one explained it to me.
I just wanted to drop few words how wonderful the customer service is at your dealership. You really do strive for high quality. I stopped by at your location 1385 E Chicago St. 12/10/20 for oil exchange and your service staff took care my car right away. Besides is service staff reminded to me some upcoming service that I have to budget in future. When I was called with the issue and talked with service director Mr. Gutierrez he had assured me that he will authorize order parts in advance when I will be ready for my next car service and therefor ...
I got the car I wanted at a good price without any hassle. I'm happy.
Service is reliable, your new vehicle pricing can be very good.
it was so awsome i loved the covettes
I’ve always had a good experience with Biggers. This time included and it’s because of professionals like Todd Sauer! Thanks Todd and the rest of team at Biggers!
Randy and Jose were so helpful, answered all my questions and made the process very easy to go through
i dropped the van off at 8:830 for an oil change and they called me at 10:00 and said the van was ready. It was also washed and cleaned. No complaints. Thank-you Don
Employees are friendly and respectful.
Excellent gentlemen to work with and help replace my passenger side mirror!!
One of the best car buying experiences that I had in my 83 years. Thanks.
All around great buying experience from start to finish! The folks at Biggers are true to their word and excel at providing exceptional customer service. I would not buy a vehicle from another dealership after my second wonderful experience at Biggers.
They try hard to get you a loan
We had the best experience at Biggers Chevrolet. We would recommend Biggers every time.
Danny Contreras took care of me in the service dept' I was introduced to him by my favorite salesman at Bigger's Chevrolet ( COKE ) Danny was very nice, personable, friendly, and knowledgeable about my 2017 Chevy Malibu and the problem. I commend him and also the mechanic who did the service on my car. They fixed it in 1 day. Danny was so nice to let me use a " loaner " for a couple days. The problem was corrected. Then they washed my car and cleaned it after the service. I was extremely satisfied and impressed! Thank You! James E. McManamon ( ...
Treated me great. No problems at all. Fixed everything under warranty, gave me a nice loaner. Could not have been treated better. Very friendly and practicing good covid-19 measures.
no comment
Excellent experience. Hard working and honest.
Great service.
Awesome!!!!
Always great service thank you 😊
The salespeople were very helpful and courteous. They answered all of my questions and took the time to break down all of the numbers for me. Edwin, my salesman, found me the best deal I could afford with my credit. I am very impressed and I will definitely come back again.
Great Service!
Todd was great to work with. I came in knowing what I wanted and he tried his best to do everything he could to make it work. Unfortunately, it wasn’t meant to be at this time but I’ll be back soon to get my Blazer 🙂
Well 4 years ago we bought two cars in this consesonario. and we bought an extra service for the cars that according to would have a four-year warranty and now that we request the service for the car it turns out that it is not covered for what is needed. and it is unfortunate that they sell you a service that in the end is of no use to you. Be careful, it is called THE PROTECTOR service, which consists in ensuring that the car does not rust and that your clothing does not get stained inside. be careful with it.
Very stress-free experience. Diego was great!
I would like to start out that I didn't end up purchasing the truck from Bigger's Chevrolet. However, I was impressed by how laid back they were and didn't pressure me into a deal. The salesman showed me the inspection and was willing to pull the truck into the shop to figure out what part of the tail gate failed the inspection (even if it was a small ding). Only reason I didn't purchase from them is I found a good fit somewhere else for my particular needs and I ended up purchasing from my cousin.
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