Welcome to Biggers Chevrolet

Bobby and George were fantastic!!! Made my buying experience painless and easy. Can’t say enough good things about them and the dealership. Would and will Highly recommend the dealership and them

Awesome service department. Service like that remind me of why I keep coming back to this dealership for service. Shout out to Mike, John and their techs!

Diego Montes was great work with. Very low pressure and friendly personality. He and his co-worker seemed to really want to help me out. I know that dealerships are in business to make money but as long as I don’t feel like I’m being taken for a ride (insert “rim shot sound effect” here) I don’t mind; especially when they appear to care about the customer.

Typically, the car buying process can be intimidating and overwhelming, but Diego Montes at Chevy was incredible. He didn’t pressure me into buying anything while looking for vehicles and was always advocating for me to get the best deal. I truly appreciate his time, as well as George and Russell’s time. I am now part of the Biggers family and won’t look back. Check them out and I’m sure you won’t be disappointed!

I can't say enough good things about this dealership. They are all kind, approachable and helpful. Can't recommend them enough.

Best Service Department Around

Knowledgeable and helpful. Great vehicles!

I am very pleased with the service I received.

Always a good experience. They give great customer service!

Had a flawless experience purchasing my new truck from Biggers. Bobby was fantastic to deal with. From my initial inquiry to driving off the lot Bobby made the experience a great one. Definitely will be coming back in the future! Thank you!

Coke from the commercial sales department is very helpful. I appreciated him speaking to me about purchasing work vans over the next year.

Amazing service

Bobby is amazing! Mike and the whole team overall!! They all go above and beyond and I will 100% recommend this location to everyone looking for a car 💝

I recently bought a used car from Biggers and I am very happy with the purchase and the purchasing process. Eddie and Mike were extremely helpful. I came in knowing exactly what I wanted, and that is exactly what I left with. Would definitely do business with them again in the future.

Made an appointment for service. They took it in as soon as I got there and did the service right away.

Came in for an oil change. Waited patiently in the waiting room for over an hour. Saw our SUV being parked on the side of building. After approximately 15 minutes we asked the cashier if we could pickup our vehicle. He still had no ticket. He called and did get the ticket so we could pay and leave. On our way home I get a text message saying I was in need of an engine air filter. Seriously!!!! I should have been told this while in the waiting room because I would have definitely said yes please change it. So am I suppose to set up another appointment to have my engine filter changed and pay for that labor when it should have been done then? I worked 9 years at a Dealership and know how this should have been handled. Very disappointed. I’ll have to think twice about returning. I received a response from the owner of Bigger Chevy with an explanation of why this occurred with an apology. They will rectify the situation to my total satisfaction. This is how things need to be handled. I appreciate the quick response and I will adjust my review from 3 stars to 5 stars since they do care about their customers.

I appreciate the fact that they were able to get me in and do the oil change without an appointment and they did it quickly and efficiently

Very nice people great service

The crew that at Biggers did a great job in getting me what I was looking for. Have been a customer for many years and that's why I keep coming back. They will have my strive for many more years. Great job by the entire team.

Special thanks to Diego Montes very knowledgeable and trusting. Always helping me and my Family on our new Vehicle purchases. Will definitely come back

I had by far the most kind and genuine experience at the service center. No they aren’t paying me to write this I genuinely had the best experience I’ve had at any dealership. My service writer and if you’re reading this, I want to say thank you Marty, you were on the phone when I picked my truck up but you made everything so easy and you were so kind and genuine and I truly appreciate everything you did for me. I’m going through the end of an engagement and Your kindness and honesty meant a lot to me. I’m not exaggerating when I say it was truly the most amazing experience I’ve had with a dealership. It was nice to finally smile and hear kindness while going through this time. The dealership truly made an amazing decision having service writers like you and the others there. I also want to give a thank you to the mechanic that worked on my truck you did an amazing job, although I don’t know who you are , I appreciate you. I’m definitely coming back to get my truck serviced here. Thank you all, you hired amazing employees and thank you Marty for your kindness and honesty. I would give this place unlimited stars if I could. If you want extremely friendly service writers and techs I would definitely choose biggers Chevy in Elgin. God bless you all !!

Service Tech Mike provided excellent customer service!!! It was a pleasure having him handle my visit.

So i had a recall and over 7 or 8 months ago i brought my car in for a oil change the service person told me about the recall and ask me to leave it i went home the next day n he called and said that because i took my car two another muffler place he said my recall was no good and wanted me to pay 1400.00 dollars crazy i came back and took my car. So i started getting recalls from other chevy dealers so i had to call and tell my sale guy what happen at Bigger finally it got fixed so i am happy as a buyer Thank You

Easiest experience buying a car ever.

Friendly, well-informed about the vehicle, willing to work with customer. Great experience!